Harga Termasuk

• Tour Includes:
• Accommodation: Hotels or guesthouses based on double occupancy.
• Meals: Daily breakfast, selected lunches and dinners.
• Transportation: All transfers and transportation during the tour in a comfortable vehicle.
• Guide: Services of an experienced local tour guide.
• Entry Fees: Admission to all included attractions and activities.
• Airport Transfers: Pick-up and drop-off at the airport.

Harga Tidak Termasuk

• Tour Excludes:
• Visa Fees: Any fees associated with obtaining a visa for Vietnam.
• Personal Expenses: Items such as laundry, phone calls, and souvenirs.
• Travel Insurance: It is recommended to have travel insurance, but it is not included.
• Optional Activities: Any activities or excursions not specified in the itinerary.
• Gratuities: Tips for guides, drivers, and hotel staff.

1. Booking Conditions
2. Passport and Visa Requirements:
3. All travelers must have a passport that is valid for at least six months beyond the end date of the tour.
4. Depending on your nationality, you may need a visa to enter Vietnam. Please check the specific visa requirements for your country and ensure you obtain the necessary documentation before departure.
5. Health and Travel Insurance:
6. It is highly recommended that all travelers have adequate travel insurance covering medical expenses, trip cancellations, and personal liability.
7. Please ensure you are in good health and consult with your physician if you have any concerns regarding your ability to participate in the tour.
8. Payment and Deposit:
9. A non-refundable deposit of 30% of the total tour cost is required at the time of booking to secure your spot.
10. The remaining balance must be paid no later than 30 days before the tour start date. Failure to complete the payment may result in cancellation of your booking.
11. Cancellation Policy:
12. For details on our cancellation policy, please refer to our Cancellation Policy.
13. Special Requirements:
14. If you have any special dietary requirements, medical conditions, or other needs, please inform us at the time of booking so we can make the necessary arrangements.
15. Age Restrictions:
16. Participants under the age of 18 must be accompanied by a parent or legal guardian.
17. Some activities may have age restrictions; please check the specific details for each activity.
18. Responsibility and Liability:
19. We are not liable for any injuries, losses, or damages incurred during the tour. Travelers are responsible for their own belongings and actions during the trip.
20. Contact Information:
21. For any inquiries or assistance with your booking, please contact our customer service team via email at [tripentureindonesia@gmail.com] or phone at [+628127649678].

Pembatalan

• Cancellation Policy
• General Cancellation Terms
• Cancellations made more than 30 days before the tour start date will receive a full refund minus a 10?ministrative fee.
• Cancellations made between 15-30 days before the tour start date will receive a 50% refund.
• Cancellations made less than 15 days before the tour start date will not be eligible for a refund.
• Cancellation Due to Extraordinary Circumstances
• In the event of unforeseen circumstances such as natural disasters, political instability, or other force majeure events, we reserve the right to cancel the tour. In such cases, participants will receive a full refund.
• Changes to the Tour Itinerary
• Participants may request changes to the tour itinerary up to 14 days before the start date. Any changes made after this period may incur additional costs.
• No-Show Policy
• Participants who do not arrive for the tour on the scheduled date will be considered a no-show and will not be eligible for any refund.
• Refund Process
• All refunds will be processed within 14 business days of the cancellation request. Refunds will be issued to the original payment method used during booking.
• Contact for Cancellations
• To cancel your booking, please contact our customer service team via email at [tripentureindonesia@gmail.com] or phone at [+628127649678].

Nilai Tukar Kurs

• Foreign Exchange Policy
• We are pleased to inform you that we accept payments in Indonesian Rupiah (IDR).
• Accepted Currencies:
• We also accept major foreign currencies including USD, EUR, SAR, SGD, and more.
• Exchange Rate:
• Exchange rates will be based on the prevailing market rate at the time of payment.
• Please note that a small conversion fee may apply.
• Payment Methods:
• Payments can be made via bank transfer, credit/debit card, or through our online payment gateway.
• All payments in foreign currencies will be converted to IDR using our exchange rate policy.
• Refunds and Cancellations:
• Refunds for payments made in foreign currencies will be processed in IDR.
• The refund amount will be based on the exchange rate at the time of the original transaction.
• For More Information:
• For any queries or assistance with foreign exchange, please contact our customer service team at [tripentureindonesia@gmail.com] or phone at [+628127649678].